To discuss non-emergency issues, please call the assistant principal who oversees the buses at your school.
Please send emails with questions, information about late buses, etc. here
Dogwood Elementary 901-756-2310
Farmington Elementary 901-756-2320
Riverdale Elementary 901-756-2300
Houston Middle 901-756-2366
Houston High 901-756-2370
Below is a list of issues/examples for which you should contact Durham Services main bus lot at 901-861-0256. You can also email Jerry Meggs, our Durham Services general manager, at firstname.lastname@example.org.
- Bus is running excessively early or late to a designated stop
- Bus completely misses/does not pick up a stop
- Parent/student is having an issue with a driver
- Bus is picking up/dropping off at the wrong stop
For routing issues/concerns, please contact transportation shared services at 901-286-6703 or our shared services transportation director, Debbie Rike, at email@example.com.
As always, you can also contact the Office of Operations at the Germantown Municipal School District at 901-752-7900 or firstname.lastname@example.org should you need assistance.
For any issues that are persistent and/or that you feel are not being addressed in an efficient and timely manner, please contact the shared services transportation department and/or the Office of Operations. We will be more than happy to assist you!