Transportation
Durham Transportation Services
Parents, welcome to transportation. The Germantown Municipal School District currently contracts transportation to Durham Services. Our number one goal is to provide safe and efficient transportation to and from school for all students that qualify for transportation. On this page, you'll find information about our Parent Responsibility Zone, the bus tracker app, and the best contacts to address your questions and concerns.
Explore the Operations Deparment
Durham Bus Information
Parent Responsibility Zone
Parent Responsibility Zone
The Parent Responsibility Zone is 1.5 miles for elementary school and 2 miles for middle school and high school. If you live within these zones, you are responsible for providing transportation for your student(s). Please see policies, SS 3.400 , SS 3.402, and SS 3.403 for board policies regarding transportation.
Find Your Bus Route
Find your bus or route information
Utilize our parent bus weblink tool. Please reach out to your school's bus administrator if there is an error or you are experiencing problems with the application.
All bus routes are scheduled to arrive prior to the bell time allowing students to be class ready for the instructional day to begin when the bell rings. Please arrive at the stop 5 minutes prior to scheduled pickup times. Pick-up and drop-off times are approximate and can vary due to factors outside the bus driver’s control, such as school arrival/dismissal procedures, traffic, and weather.
PLEASE NOTE/ATTENTION: Route times are subject to change especially during the first few weeks of the school year, due to ridership and route adjustments. New students and students whose address has changed since last year must verify transportation eligibility at their assigned school.
Follow the steps below: General Education only; for Special Needs contact your school
*Step 1 - Enter grade from the drop-down menu
*Step 2 - Enter home address, street name (use listed abbreviation only), and correct zip code
*Step 3 - Click School/Transportation Info
Bus information will include stop location, Bus number, and approximate pick-up/drop off times.
REMINDER: Eligible from the legal residence ONLY.
Street Name Abbreviations
Durham Bus Tracker App
Durham Bus Tracker App
GMSD is pleased to add the Durham Bus Tracker App to the many tools already in place to provide reliable transportation and communication for our parents and students. The app will allow parents the ability to track their students' buses in real time. The Durham Bus Tracker Application is now available and ready for use! Please utilize our step-by-step guide below for downloading and use of the app.
Durham Bus Tracker for Parent/Guardians with students currently riding general education buses
1. Obtain your child’s “Other ID” in Skyward by either computer or smartphone. Find the tab, Student Info(rmation). On this page, find the Other ID which is a five-digit number.
From your desktop or computer:
From your Smartphone Device:
2. Download the Durham Bus Tracker App from Apple App Store, Google Play Store, or view it on a Web browser.
3. Create a secure Username and Password for the application.
4. Click on (+) and enter student name, Skyward ID (add 796 before the ID to identify Germantown Schools), Select Shelby Municipals and State. Click done and save.
For example, if your Skwyard Other ID is 00012, then you will enter 79600012 .
5. Start tracking your student’s bus by clicking on your student’s name.
6. Your student’s route number will show at the top of your phone. If you double click on the bus shown, it will show the GPS number actually running the route. The number may be different from the route number and allows Durham to substitute buses and still provide accurate information for your student.
FAQs
- If I have more than one child, can I view all of them?
- Will DBT send notifications when a bus is running late?
- Is DBT going to track my child(ren)?
- How much does it cost?
- Whom should I contact for technical support, questions, or comments concerning DBT?
- Whom should I contact for technical support, questions, or comments concerning access to my Skyward account?
If I have more than one child, can I view all of them?
Yes, you can view all your children’s buses simultaneously from one device as long as you have entered all children.
Is the data real-time? DBT displays the location of the bus as accurately as possible. Based on some technology limitations such as cellular service, a 15 second to 2 minute delay can occur.
Will DBT send notifications when a bus is running late?
Is DBT going to track my child(ren)?
How much does it cost?
Whom should I contact for technical support, questions, or comments concerning DBT?
Please email Durham Bus Tracker.
Whom should I contact for technical support, questions, or comments concerning access to my Skyward account?
Please email Amy Bagwell.
Contact Durham or GMSD
Durham Contact Information
Contact shared services transportation at 901-286-6703 or our shared services transportation supervisor Kim Reed. They can help you with any transportation related issues.
Below is a list of issues/examples for which you can also contact Durham Services main bus lot at 901-861-0256. You can also email our Durham Services general manager Jerry Meggs.
- Bus is running excessively early or late to a designated stop
- Bus completely misses/does not pick up a stop
- Parent/student is having an issue with a driver
- Bus is picking up/dropping off at the wrong stop
We have assistant principals at each school who can assist you with transportation related issues.
Farmington: Email Melinda Henson or Call (901) 756-2320
Dogwood: Email Roya Perkins or Call (901)-752-7957
Forest Hill: Email Christina Bennett or call (901) 730-8515
Riverdale: Email Antoinette Curtis or Call (901) 756-2300
GMSD Transportation Contacts
If you have already spoken with your school transportation administrator and Durham, you can also contact the Office of Operations at the Germantown Municipal School District at 901-752-7900, or you can contact Zac Percoski directly should you need assistance.
For any issues that are persistent and/or that you feel are not being addressed in an efficient and timely manner, please contact the shared services transportation department and/or the Office of Operations.